Navigating Difficult Conversations

The start date for this course has passed. Registration is no longer available.

This course is 1.00 credits
Field of Study
Marketing
Course Level
Basic
Vendor
BPN, Inc ACPEN

Registration Fees

MSCPA-AICPA Member
$39.00
MSCPA Member
$39.00
AICPA Member
$59.00
Non-Member
$59.00
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Thursday, Aug 1, 2019
10:00am – 11:00am

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that results in direct results? In this session, we'll uncover a handful of strategies to drive results with your communication.

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that results in direct results? In this session, we'll uncover a handful of strategies to drive results with your communication.

Designed For

Anyone

Course Objectives

  • How to keep feedback discussions from getting heated or personal
  • Strategies for communicating your position without coming across as confrontational
  • Common reasons communication fails, and how to avoid them
  • How to create and organize messages for maximum persuasive impact

Major Subjects

  • Communication
  • Relationship Management
  • Leadership & Navigation

Prerequisites

None

The start date for this course has passed. Registration is no longer available.